Privacy Policy
Bel Proof & Designed by Bel respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Bel Proof & Designed by Bel collects, uses, discloses and stores personal information through https://www.belproof.com.au and when you contact or work with us.
We handle personal information in line with applicable Australian privacy laws. Where the Privacy Act 1988 (Cth) applies to us, we aim to manage personal information consistently with the Australian Privacy Principles.
Effective date: 1 June 2026
Last updated: 15 July 2026
1. Who we are
Bel Proof & Designed by Bel provide design, formatting, production and related creative services.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact:
Bel Proof & Designed by Bel
Email: info@belproof.com.au
2. What personal information we collect
The personal information we may collect includes:
- name
- email address
- phone number
- business name
- billing or postal address
- information you include in an enquiry, quote request, project brief or email
- files, documents, images or other content you send to us for a project
- payment or transaction information connected with our services
- website usage data collected through cookies or analytics tools
We only collect personal information that is reasonably necessary for our business activities.
Project files may contain personal information about you or other people, including names, photographs, biographical information, business records, correspondence and other materials included in documents supplied for design, formatting, restoration, prepress or production work.
3. How we collect personal information
We may collect personal information when you:
- submit a contact or enquiry form through our website
- email or call us
- request a quote
- engage us for services
- subscribe to updates or marketing communications, if offered
- interact with our website
- communicate with us through social media or other online platforms
We may also collect some information automatically when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages and referring website information.
We may receive project files through email, website forms, cloud storage or secure file-transfer services selected for the project.
4. Why we collect and use personal information
We may collect, hold, use and disclose personal information for purposes including:
- responding to enquiries and providing quotes
- supplying design, formatting, production or related services
- communicating with you about a current or potential project
- sending invoices, processing payments and keeping business records
- improving our website, services and user experience
- maintaining website security and preventing misuse
- complying with legal and regulatory obligations
- sending marketing communications where permitted by law
5. Cookies and analytics
Our website may use cookies and similar technologies to help the site function, understand visitor behaviour and improve performance.
We may use tools such as Google Analytics and website platform analytics provided through Wix to collect technical and usage information, such as:
- IP address
- browser type
- device type
- pages visited
- time spent on pages
- referral source
You can usually control or disable cookies through your browser settings. Disabling cookies may affect how parts of the website function.
6. Direct marketing
If we send marketing emails or updates, we will do so in accordance with applicable laws. You can opt out of receiving marketing communications at any time by using the unsubscribe link, where available, or by contacting us directly.
7. Disclosure of personal information
We may disclose personal information to third parties where reasonably necessary for our business operations, including:
- website hosting, website platform or IT service providers
- cloud storage or software providers
- payment processors, bookkeepers or professional advisers
- print suppliers, production providers or contractors engaged to help deliver your project
- analytics or website service providers
- regulators, courts, law enforcement bodies or government authorities where required by law
We do not sell personal information to third parties.
8. Overseas disclosure
Some third-party services we use, including website, analytics, cloud or email service providers, may store or process personal information outside Australia.
Where applicable, we will take reasonable steps in the circumstances to ensure that personal information handled by third-party providers is managed appropriately.
9. Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Retention of personal information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business records and comply with legal, tax or accounting obligations.
When personal information is no longer required, we will take reasonable steps to destroy it or de-identify it where appropriate.
11. Access and correction
You may request access to the personal information we hold about you, and you may ask us to correct personal information if you believe it is inaccurate, incomplete, out of date, irrelevant or misleading.
To make a request, please contact us using the details in this policy. We may need to verify your identity before processing your request.
12. Complaints
If you believe we have mishandled your personal information, please contact us in writing with details of your complaint.
We will consider your complaint and respond within a reasonable time.
Where the Privacy Act applies and you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner.
13. Third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content or policies of those third-party sites.
14. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers or legal obligations. Any updated version will be posted on this page with the revised date.