Terms and Conditions

Last updated: 3 September 2026

Please read these Terms and Conditions ("Terms") carefully before using this website or engaging Bel Proof and Designed by Bel for any services.

Interpretation and Definitions

Interpretation

Words with initial capital letters have the meanings set out below. These definitions apply whether the words appear in singular or plural.

Definitions

Company, We, Us, Our means Bel Proof & Designed by Bel ABN 53 301 653 464.
Website means www.belproof.com.au
Service means the Website and the graphic design, document formatting, automation, data merge, publication design, prepress, file checking, file fixing, production conversion, image preparation, photo scanning, digitisation, restoration, AI-generated artwork preparation, personal legacy and related creative and technical services offered by the Company.
Client, You, Your means the individual, business, or other legal entity accessing the Website or engaging Our Services.
Content means any text, images, graphics, logos, files, data, documents, or other materials supplied by You to Us.
Deliverables means the final digital files, designs, layouts, artwork, documents, or other work produced by Us as part of the Services.
Third-Party Services means services, websites, software, printers, suppliers, platforms, or tools operated by third parties.

Acknowledgment

These Terms govern Your use of the Website and the Services and form the agreement between You and Us in relation to that use.

By accessing the Website, requesting a quote, approving a proposal, paying an invoice, or otherwise engaging Our Services, You agree to be bound by these Terms. If You do not agree, You must not use the Website or engage Our Services.

You confirm that You are at least 18 years old and legally able to enter into this agreement.

Your use of the Website is also subject to Our Privacy Policy.

Scope of Services

We provide design and digital production services, which may include graphic design, document design, formatting, book and publication layout, prepress checks, file fixing, production conversion, artwork preparation, photo scanning, digitisation, and related creative and technical services.

Unless expressly agreed otherwise in writing, We supply digital services and digital Deliverables only. We do not provide printing services directly. We may recommend third-party printers or suppliers, but any arrangement You enter into with them is separate from Us.

Any description of services on the Website is general in nature and may be updated from time to time.

Photo Scanning and Original Materials

Photo scanning prices and turnaround times are based on photographs meeting the preparation requirements stated for the relevant service or promotional offer.

Bulk scanning rates apply only to photographs that meet the stated size, condition, sorting and handling requirements. Photographs that are unsuitable for automatic scanning, including fragile, damaged, unusually sized, mounted, sticky or otherwise problematic photographs, may be excluded from the bulk service or quoted separately for manual handling.

We will take reasonable care while handling original photos and other physical material supplied by You. However, older photographs may already be fragile, deteriorated, curled, brittle, adhesive damaged or otherwise susceptible to damage through normal handling or scanning.

Where original photographs or other materials are sent or returned by post or courier, responsibility for the shipment while in transit rests with the relevant postal or courier provider. We recommend using a tracted service and appropriate protective packaging.

Returns of original photographs will be sent using a tracking service. Postage and any optional insurance costs are payable by the client unless otherwise agreed.

Quotes, Bookings and Approval

Quotes are valid for the period stated in the quote or, if no period is stated, for 14 days from the date of issue.

A project is booked once You accept the quote in writing, instruct Us to proceed, or pay any required deposit.

You must ensure all information You provide to Us is accurate, complete, and up to date.

You are responsible for reviewing all proofs, drafts, concepts, and final files supplied to You. Approval of a proof, concept, or final file is taken as confirmation that the work is accepted for that stage.

Promotional offers may have specific booking, deposit, eligibility and supply deadlines. Any conditions stated on the relevant promotional page, booking form, quote or offer form part of the agreement for that service. If photographs are not supplied by the stated promotional deadline, the promotional rate will expire. Any promotional deposit paid will remain as a credit toward photo scanning services at the then-current applicable rate for six months from the original promotional deadline. If the credit is not used within that six-month period, it will expire and no refund will be issued, except where required by law.

Client Content and Responsibility

You retain responsibility for all Content You provide to Us.

You warrant that:

- You own or have the necessary rights, licences, and permissions to use and supply the Content.
- The Content does not infringe any third-party intellectual property, privacy, confidentiality, or other rights.
- The Content does not breach any law or contain anything unlawful, misleading, defamatory, or offensive.

Unless expressly included in the scope of work, We do not proofread, fact-check, verify legal compliance, or confirm the accuracy of Client-supplied Content.

You are solely responsible for checking spelling, grammar, names, dates, measurements, references, technical specifications, and factual accuracy before approving any Deliverable.

AI-generated and low-resolution work

AI-generated and low-resolution artwork may have technical limitations. Enlargement, cleanup, vectorisation or redrawing may improve production suitability but may not reproduce missing detail or create an exact scalable equivalent of the original image. Any limitations identified during assessment will be communicated where reasonably practicable.

Photo Restoration and Digital Reconstruction

Where original photographic detail has been completely lost through damage, small areas may be digitally reconstructed using AI-assisted restoration tools. These reconstructed areas are created to blend naturally with the surviving photography but, where no photographic reference exists, should be regarded as an interpretation rather than an exact reproduction of the original photograph.

File Storage and Archiving

Unless otherwise agreed in writing, We do not guarantee permanent storage or archiving of Client Content, working files or Deliverables after the project completion. You are responsible for downloading, checking and securely retaining all final files supplied to You.

Digital scanning files may be supplied through an agreed file-transfer service. You are responsible for downloading, checking and securely retaining the supplied files once delivery has been completed.

Unless otherwise agreed, digital copies created through photo scanning services may be retained for up to 14 days after successful delivery to allow for transfer or delivery issues. They are then deleted from our working storage.

Revisions and Variations

Quotes are based on the scope of work described in the quote or proposal.

Any additional work outside that scope, including extra revisions, new concepts, significant content changes, reformatting due to late changes, or work arising from incomplete or incorrect files supplied by You, may incur additional fees.

We may pause work until variation fees are approved where required.

Payment Terms

You agree to pay the fees set out in the applicable quote, proposal, or invoice.

We may require a deposit before commencing work. Where staged payments or progress payments apply, those payments must be made in accordance with the invoice terms.

Unless otherwise stated, invoices are payable within the period shown on the invoice.

We may withhold final Deliverables, editable files, or release of completed work until all outstanding amounts are paid in full.

Late payments may result in project delays, suspension of work, or cancellation of future bookings.

Turnaround Times

Any turnaround time provided by Us is an estimate only and depends on prompt receipt of all required materials, information, approvals, and payments.

We are not responsible for delays caused by:

- late Client feedback or approvals
- incomplete or inaccurate materials supplied by You
- third-party delays
- technical issues outside Our control
- unforeseen circumstances

Third-Party Services and Suppliers

We may recommend or refer You to third-party printers, software providers, stock libraries, contractors, or other suppliers.

Any third-party service or supplier is engaged at Your own risk and subject to that provider’s own terms and conditions.

We are not responsible for the performance, quality, availability, pricing, delivery times, security, or acts or omissions of third-party providers, even where We have recommended them.

If You ask Us to liaise with a third-party printer or supplier on Your behalf, We do so as a convenience only and do not accept responsibility for that third party’s output or conduct.

Production and supplier variations

We prepare files to the specifications supplied by You or the relevant supplier, or to commonly accepted production standards where specifications are unavailable. We cannot guarantee acceptance or identical output across every printer, device, platform, material, production method or viewing environment.

Intellectual Property

Unless otherwise agreed in writing, We retain ownership of Our pre-existing materials, methods, processes, templates, know-how, working files, drafts, concepts not selected, and any intellectual property created by Us before or during the project, except for the final Deliverables to the extent expressly assigned or licensed.

Upon full payment of all fees, We grant You a non-exclusive licence to use the final Deliverables for their intended purpose.

Editable working files, packaged files, native design files, templates, and source files are not included unless expressly stated in writing.

You grant Us a non-exclusive, royalty-free licence to use Your Content solely for the purpose of providing the Services.

Portfolio/Case Study Use

We will not publicly display confidential, private, unpublished or personally sensitive work without permission. Where work has been completed for a Client acting on behalf of another organisation or end client, the Client must confirm that they have authority to approve its use in Bel Proof's portfolio, website, case studies or promotional materials. Any approval may be subject to agreed restrictions, including timing, attribution, confidentiality or the exclusion of particular content. For other completed work, portfolio and case study use may be discussed as part of the project or agreed in writing.

Refunds and Consumer Rights

Nothing in these Terms excludes, restricts, or modifies any rights or remedies You may have under the Australian Consumer Law or any other law that cannot legally be excluded.

If Our services fail to meet a consumer guarantee that applies under Australian Consumer Law, You may be entitled to a remedy such as re-supply of the services, correction of the issue, or a refund, depending on the circumstances.

We do not offer refunds for:

- change of mind
- delays caused by You
- errors in approved proofs or approved final files
- issues arising from inaccurate, incomplete, or unlawful Content supplied by You
- work completed in accordance with Your instructions and approvals

If You believe there is a problem with the Services, You must notify Us as soon as possible with reasonable detail.

Cancellations

If You cancel a project after work has commenced, You must pay for all work completed up to the date of cancellation, including any non-cancellable third-party costs incurred on Your behalf.

Any deposit paid may be non-refundable to the extent permitted by law where it relates to work already scheduled, completed, or committed.

We may cancel or refuse a project if:

- You breach these Terms
- amounts remain unpaid
- the requested work is unlawful, inappropriate, or outside scope
- there is abusive, threatening, or unreasonable conduct
- continuing the project would expose Us to legal or commercial risk

Website Use

You must not use the Website:

- for any unlawful purpose
- to interfere with or disrupt the Website or its security
- to copy, scrape, reproduce, or exploit Website content without permission
- to transmit malicious code, spam, or harmful material

We may update, suspend, or withdraw the Website or any part of it at any time without notice.

Disclaimer

The Website and Services are provided on an "as is" and "as available" basis to the extent permitted by law.

We do not guarantee that the Website will be uninterrupted, error-free, secure, or suitable for every purpose.

General information on the Website is provided for informational purposes only and does not constitute legal, financial, printing, archival, or technical advice specific to Your situation.

Limitation of Liability

To the maximum extent permitted by law, We are not liable for any indirect, incidental, special, or consequential loss, including loss of profit, loss of revenue, loss of business opportunity, loss of data, or loss arising from third-party services or printing outcomes.

Where liability cannot be excluded but can be limited, Our liability is limited to one or more of the following, at Our option:

- re-supplying the relevant Services, or
- paying the cost of having the relevant Services supplied again

To the extent permitted by law, Our total liability for any claim arising out of or in connection with the Services is limited to the amount paid by You for the specific Services giving rise to the claim.

Indemnity

You agree to indemnify and hold Us harmless against any claims, losses, damages, liabilities, costs, or expenses arising from:

- Content supplied by You
- Your breach of these Terms
- Your misuse of the Deliverables
- any claim that Your Content infringes third-party rights or breaches any law

Privacy

We handle personal information in line with applicable Australian privacy laws. Where the Privacy Act 1988 (Cth) applies to Us, We aim to manage personal information consistently with the Australian Privacy Principles.

Please refer to Our Privacy Policy for more information.

Termination

We may suspend or terminate access to the Website or stop providing Services if You breach these Terms or if continuing the engagement is not reasonably practicable.

Termination does not affect any accrued rights, including payment obligations.

Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any dispute arising in connection with these Terms or the Services is subject to the jurisdiction of the courts of New South Wales, Australia.

Severability

If any part of these Terms is found to be invalid, illegal, or unenforceable, the remaining parts continue in full force and effect.

Waiver

A failure or delay by Us to enforce any right under these Terms does not waive that right.

Changes to These Terms

We may update these Terms from time to time by publishing the revised version on the Website. Updated Terms apply to Website use and new engagements from the date published. Unless otherwise agreed in writing, the Terms applying to an existing project are those in effect when that project was accepted.

If You have any questions about these Terms, please contact:

Bel Proof & Designed by Bel
Email: info@belproof.com.au